Type the location and the patient's insurance. The guide tells you which days to offer, what to do if the patient is already booked, and exactly what to say.
Applies at Lenox Hill, Hell's Kitchen, Midtown, Chelsea and Tribeca. At Astoria, Cobble Hill and Greenpoint, only Emblem HIP Medicaid follows the Tue/Thu rule.
Excel or CSV export with one row per appointment. Needed columns: location, patient ID, appointment date, insurance. Optional: time, appointment type, status. The file is read only in this browser and is not uploaded anywhere.
Plan list: Insurance Payments Mapping (Mapping_Review – Aug). Tue/Thu capacity defaults come from the November plan after scheduling adjustments.